Our qualified caring staff takes pride in rendering professional care in a warm environment. We put your needs first to achieve efficient and comprehensive treatment. Our staff is trained and skilled, and we strive to provide energetic and fun-loving service to each patient. Our staff speaks English, Spanish, Tagalog and Chinese to maximize our communication with every patient and to ensure our understanding of each patient’s needs and concerns. We look forward to seeing you at your next visit!

Shelley is our Office Manager at Ting Orthodontics. You will find her roaming about the office: interacting with our cherished patients and outstanding team throughout the day. Shelley has a passion for people, relationships and smiles with 27 years of education and experience in general dentistry, orthodontics, patient care, team management, business ownership, marketing and community outreach. In addition to seeing our patient’s smiles transform, Shelley loves connecting with our families personally. She said that being surrounded by all of you and your children make Ting Orthodontics her home away from home. Shelley was born and raised right here in beautiful Orange County and wears many hats in her busy life outside of Ting Orthodontics. She is a blessed mom of three children, 3 fur-babies, wife to her high school sweetheart, passionate member of her church and enjoys giving back through various local charities with her daughter and Saddleback Valley’s Assistance League.   

Dena is the smiling face you see as soon as you walk into our office.  She is our patient concierge extraordinaire! Dena has been working in the health care industry for over 20 years and relocated to sunny So Cal in 2015 from Scottsdale Arizona.  We are thrilled to have Dena as part of our stellar team and she brings lots of experience with her.  She loves getting to know our patient families and they love her for many reasons…one of those reasons is her fabulous baking skills! Yup! Dena bakes fresh chocolate chip cookies for you every single morning!! She hasn’t burnt a batch yet!  When Dena’s not doting over our patients, she is spending time with her husband, 2 Yorkies & her daughter.  She loves bowling, bike riding along the beach and Disneyland!!

Tia is our lead RDA (Registered Dental Assistant).  She has be serving Ting Orthodontic families for 5 out of her 10 years as a dental assistant. Tia has experience in and loves all fields of dentistry. But she has a special place in her heart for Orthodontics. She loves working to create patient smiles and loves learning new things.  One of the main reasons she loves working for Dr. Ting is his state of the art technology.  Dr. Ting is always leading the industry in Orthodontics and she finds the new challenges exciting. This along with patient results make her job very rewarding.  Tia lives locally here in beautiful Rancho Santa Margarita. When she’s not at work she enjoys going to museums, concerts, having a relaxing day getting a massage and spending time with her husband and two sons. 

Jacki grew up in beautiful Lake Tahoe, California.  She has wonderful childhood memories of summer road trips with her mom and grandma traveling around the country! She’s actually been to every single state in the USA!!  Now that’s a bucket list item for sure!  Jacki and her child-hood crush Jason relocated to sunny O.C. with their darling daughter in 2010.  Jacki has over 17 years of experience in the dental field and LOVES being a Dental Assistant.  She has experience in many fields of dentistry but loves Orthodontics the most!!  And it shows!! Jacki has so many wonderful talents.  She has a gift for making our patients feel soooo comfortable at their appointments; their worries just disappear!  Additionally, she has a contagious laugh; amazing hair, loves Disneyland and has the most 5 Star Patient Reviews out of our team!!  She’s just one awesome gal and we are so blessed to have her!

Cristal is one of our incredible Dental Assistants. Our patients love her for her gentleness and kind nature. Cristal has experience in many dental specialties with her clinical education at USC School of Dentistry! She maintained a 4.0 GPA throughout her education and received two scholarships for her stellar academics. She is one smart cookie! Cristal has goals to not only continue her education in Dental Hygiene but to also complete her Bachelor’s degree in Biology. Cristal is married to her high school sweetheart Kevin (who also is a Dental Assistant in an Oral Surgery office). Together, they have a beautiful daughter who also wants to work in the dental field when she grows up! The passion for dentistry runs strong in this family! In Cristal’s free time, she loves hiking with family, exploring the outdoors, live-sculpting and cheering on her favorite team – The Vancouver Canucks.